IN-BETWEEN is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
1. Information We Collect
- Account Info: Your email address for verification and essential communication.
- Conversation Content: We store conversation logs and session stages (MIRROR, DEEP, FLOW, PERSPECTIVE) to provide our service.
- Device Info: IP address, browser type, device type, and session metadata for product optimization.
- Payment Data: Handled entirely by Paddle. We do not store full credit card numbers or payment credentials.
2. Use of Data
We use your data to:
- Provide our core AI philosophical dialogue service.
- Generate personalized user reports and insight dashboards.
- Maintain system security, fraud detection, and anonymous product analysis.
- Process billing and refund requests.
3. Sharing and Protection
Your conversation content will not be used to train IN's models, nor will it be shared with third parties for commercial purposes.
We share limited, non-identifiable data with third parties only when necessary:
- Payments: With Paddle to process transactions.
- AI Providers: Encrypted session context is sent to AI endpoints (e.g., Google Gemini) to generate responses.
- Infrastructure: Cloud providers hosting our site and database.
- Legal: When required by law or legal process.
4. Data Retention and Deletion
- Account Deletion: Data is held for 30 days after deletion request, then permanently removed.
- Manual Control: You can delete specific session logs or clear your history at any time in settings.
5. Your Rights
Depending on your jurisdiction, you have the right to access, correct, delete, or object to the processing of your data. Contact us at hello@in-between.app for requests; we respond within 30 days.
6. Contact
Email: hello@in-between.app